| DealerNet |
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DealerNet allows small, mid-size, and large organizations to transform their
procurement, order and billing business processes into online platforms. This
solution enables companies that work with a dealer network to automate their
product order and distribution network utilizing internet and mobile platforms,
thus increasing speed and productivity. In addition, DealerNet increases sales
volume and efficiency by improving order placement, routing and delivery
processes.
With DealerNet, orders can be placed using multiple channels such as call
center, IVR, internet or dealer leveraging the system's central infrastructure.
DealerNet allows call centers and dealers to monitor order placement processes
online and in real time. Orders are automatically routed to take advantage of
the most efficient vehicle available.
Using mobile technologies, dealers and field personnel can process orders in
real time, report on order status and exchange messages including information
such as sales data or service resolution times. In the case of connection break
downs, dealers and call centers can continue to provide service in offline
mode, completing a data exchange after the connection has been reestablished.
Because all customer and sales data is collected and stored centrally,
companies can design and execute national, regional or dealer based marketing
campaigns. With its comprehensive customer data gathering features, DealerNet
enables companies to analyze and execute a CRM strategy employing real time
monitoring. DealerNet also helps dealers and business partners increase sales
volume and efficiency by improving order placement, routing and delivery
processes, thus increasing sales and decreasing operational costs.
DealerNet is a perfect fit for distributors with dealer networks or service
centers.
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