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In-Store Picking and
Home-Delivery Solution
Overview
VeriPark In-Store Picking and Home-Delivery Solution allows orders from an e-commerce solution to be dispatched to local stores for pick up and delivery. Once the order is assigned to a store for delivery, it automates order fulfillment process in four modules:

In-Store Picking: It routes to the shortest path in store by product shelf, product group, product and aisle layout. It suggests alternative products for missing items based on customer preferences and supports bar codes for picking.

Transfer: Orders are appointed to the appropriate vehicle based on the volume, vehicle space and route of delivery.

Delivery: Vehicle mileage, delivery time, returned and updated items are updated in hand held terminals. Terminals are attached to portable printers to print updated invoices.

Completion / Reconciliation: Delivery data, returned items and collected payments are controlled when the delivery team returned to the store.

VeriPark In-Store Picking and Home-Delivery Solution automates each phase in the pick up and delivery processes through wireless hand-held terminals integrated with the e-commerce solution. Order pick-up is done through barcode scanning. For missing items customer preferences are displayed in the terminal and errors are greatly minimized.

VeriPark In-Store Picking And Home-Delivery Solution uses .NET technologies, such as web services. Three main modules in the application are MS Commerce Server integration, a web application for administrative tasks, and a windows CE application for order picking and administrative tasks. Some of the administrative screens in the web application can be used on Windows CE machines with .NET mobile controls.

The terminals work wireless in local stores. During home delivery the terminals switch to offline mode. Data such as delivery time, vehicle mileage is collected during delivery. The payment module kept track of all returns, printed invoices, credit card payments and collected cash. The reconciliation is done when the delivery team came back to the store.

Automation of each phase in the order pick up and delivery processes enables timely and accurate order delivery and results in increased customer satisfaction. Elimination of manual data entry and entry errors increases operational efficiency.
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