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Have You Asked These Questions Before You Deploy a CRM Solution?

Q1. Are you planning to have a 360 degree View of Customer solution? To view the video, click here

Q2. Are you planning to automate complaints and service requests management in the bank and real time monitoring by interactive dashboards? To view the video, click here

Q3. Are you looking for a marketing management solution with cross-sell / up-sell capabilities and real time monitoring by interactive dashboards?

Q4.Are you planning to automate sales management processes from lead capture to sales pipeline visibility? To view the video, click here

Q5. Are you planning to have a customer KYC and master data management solution?

Q6. Are you planning to have a customer loyalty program and retention module where customer's all banking relationship are rewarded?

Q7. Are you planning to have contact center automation with unified agent desktop with banking transactions and cross sell / upsell capabilities?

Q8. Are you planning to roll out new mobile apps on Windows Phone, iPhone/iPad, Android and other mobile platforms?

Q9. Are you considering renewing your Internet Banking - Retail & Corporate with integrated multi-channel capabilities?

Q10. Are you planning to have an online selling and event based offers solution which sells products on direct channels?

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