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Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination
5 December 2022
Interview (part 2) with Dean Gagne, Chief Disruption Officer at Innovation...
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination
22 March 2022
Interview (part 1) with Dean Gagne, Chief Disruption Officer at Innovation...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
4 January 2021
Interview with Jeff Casey, Sr Research Director Banking and Securities at...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
30 November 2020
An interview with Zubair Ahmed, Executive Vice President and General Manager of...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
15 June 2020
Interview with Esra Beyzadeoglu, EVP Information Technologies, Digital Banking...