Digital Lending
VeriPark's digital lending solution enables financial institutions to streamline lending and offer their customers the convenience of self-service digital loan experiences. Aimed at making loan origination simple, the solution turns lending into a quick, painless process and helps to sustain customer-centric digital experiences at scale. It replaces traditional loan processes with dynamic loan application flows and increases customer conversion rates.
With a unified, flexible and efficient approach, the solution makes it possible to manage retail, commercial and corporate lending journeys across various internal and external stakeholders. The future-ready lending platform built on Dynamics 365 empowers financial institutions to offer various loan products in retail, SME and corporate segments across digital channels. Covering everything from pre-screening, onboarding, underwriting to disbursement, the solution automates the entire digital lending flow from start to finish.
6 Steps to a Seamless Digital Lending Process
Step 1: Loan Origination
- Using Loan Calculator to select the amount and duration of the loan to instantly find out the monthly installment amount
- Pre-approved offers for simple, hassle-free and fast loan applications
- Ensuring a personalized customer journey with Next Best Offer
Step 2: Application and Data Capturing
- Online application: offering a fully-digital, customer-driven lending experience
- Customer identification: complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
- Document checklist: handling large volumes of loan documents swiftly and accurately with Optical Character Recognition (OCR) technology
- Digital verification for proof of customer (income and repayment capability
Step 3: Loan Processing
- Using Microsoft 365 capabilities to define a list of pre-approved automated loan checks
- Swift decision-making processes to facilitate pre-approved offers and instant loan approvals
- Connecting to multiple credit checking organizations
Step 4: Underwriting
- Integrating eligibility calculator to reduce acquisition costs
- Approval in principle for customers with limited data
Step 5: Loan Approval
- Digitizing confirmation process to onboard the new customer
- Robust decisioning engine for fast decisions and instant disbursement
Step 6: Disbursement
- Simplifying loan applications with digital signature workflow
- Handling documents digitally from template automation to printing, document scanning to archiving
- Cross collateralization where borrowers use one asset to back up multiple loans*
- Connecting contracts post signature to API's and existing systems through clause templates*
*Applicable for commercial and corporate loans, ranging from construction loans to asset finance, real estate loans to term and operating loans
Key Features
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Straight-through loan processing and automated workflows
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Feeding customer data into the bank's CRM system
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Document capturing
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Performing OCR to parse document content such as ID or Passport
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E-signature integration with DocuSign
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Easy document generation
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Rule-engine based product policy
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Channel migration capability between in-branch and mobile
Key Benefits
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For Financial Institutions
- Reduced errors, shorter time scales, greater decision-making consistency
- Reduced cost of customer acquisition and cost of servicing
- Less churn, increased satisfaction, higher retention
- Mitigated risk & enhanced decisioning
- Providing simplified lending and improving the retail, commercial and corporate loan experience
- Offering the convenience of applying for a loan with minimal manual inputs
- Reassigning employees to higher-value work
- Accelerated speed to market
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For Retail, SME and Corporate Customers
- A smoother, less stressful digital loan origination journey
- The convenience of being able to apply with minimal manual inputs
- Ability to provide and sign documents digitally at any time, from any device
- Faster loan decisioning
- Simplified borrowing experience
- Improved satisfaction