Digital Offboarding

VeriPark retention focused digital offboarding

Digital Offboarding Optimized for Retention

New customer acquisition is expensive. When they want to offboard, for any reason, saying goodbye and closing the door should not be the final step in a customer’s journey. At VeriPark, we think that offboarding should mean converting churn alerts into new opportunities. This is a better way to manage the process in the customer’s best interest and also create brand advocates for life.

With our Digital Offboarding module, financial institutions can configure countless offboarding scenarios and retention offers using the power of AI. 

VeriPark digital offboarding scenarios with retention offers

Features & Benefits

  • checklist

    Key Features

    • Convert ‘churn alerts’ into new opportunities 
    • Ensure outstanding debts are cleared before offboarding
    • Provide data protection clarity and control to customers 
    • Provide a seamless graduation experience

  • data quality

    Key Benefits

    • Improved retention
    • Retain in the best interest of the client
    • Timely regulatory response
    • Understanding customer life events
    • Creating brand advocates for life

Digital Offboarding - Screenshots

Request a live demo

Request a live demo and let us show you how VeriPark's Omni-Channel Digital Customer Onboarding Solution provides a single platform that allows banks to let customers choose their preferred onboarding channel(s).


Seamless Digital Onboarding in 5 Steps

5 Steps to Onboard Customers in less than 4 minutes

Digital Onboarding e-book