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Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
20 September 2022
Banks can improve data quality and know your customer (KYC) processes with...
Corporate banking
SME banking
Loan Origination & Servicing
7 April 2022
A powerful solution designed for loan origination can help financial...
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination & Servicing
22 March 2022
Interview (part 1) with Dean Gagne, Chief Disruption Officer at Innovation...
Retail banking
Omni-channel Delivery
23 February 2022
To achieve a breakthrough in 2022, banks will need to combine digital channels...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
11 January 2022
Microsoft Cloud for Financial Services is a cloud-based foundation for...
Insurance
Omni-channel Delivery
16 December 2021
Insurers must rethink the way they do business to create better customer...
Retail banking
Corporate banking
Customer Engagement (CRM)
6 December 2021
How Financial institutions can convert their customer engagement from reactive...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
4 October 2021
No matter how digital you go, customers will always want to speak with someone...
Retail banking
Omni-channel Delivery
Branch Automation
22 September 2021
Banks that were adaptable and flexible throughout multiple lockdowns will now be...