Single View of Customer

Bring together all customer/broker data into one single source of detailed customer insight

VeriPark's Single Customer View provides a consolidated, 360-degree view of the customer’s relationship with your financial organization and the history of the customer’s interactions through different channels. The unified front end enables you to serve the customer, to solve your customer’s problems, and to sell to the customer, all in one place.

Key Features

The Single View displays the customer’s current product holdings as well as potential cross-sell and up-sell products and targeted offers
Visual indicators display customer’s relationship status and an alerts engine provides insight into key areas that need attention
Delinquency and collections history, as well as pending complaints and requests provide cues to the required follow-ups.
The interaction timeline provides a history of customer’s interactions with your organization through different channels

Key Benefits

Deepen customer knowledge with consolidated data
Improve servicing efficiency with unified front end
Increase compliance
Take proactive actions with alerts
Increase cross-sell and up-sell with targeted and personalized offers
Track and stay informed of customer interactions with your bank

A single view for each industry

Retail Banking Single Customer View
SME/Corporate Banking Single Customer View
Private Banking 360 View
Insurance Single Views: Retail/Corporate/Broker

Request a live demo

Request a live demo and let us show you how VeriPark enables you to serve the customer, to solve your customer’s problems, and to sell to the customer, all in one place.

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