Marketing & Campaign Management
This module enables financial institutions to manage the entire marketing campaign lifecycle starting from campaign creation to execution. The key benefits are:
- Increase offer relevance to customers with personalized and targeted offers
- Encourage higher conversion and offer acceptance rate by reaching customers on their channel of preference
- Reduce churn rate using dynamic and retention offers to offer the right product at the right time
- Reduce turn-around time and increase conversion rate with automatic fulfilment capability
- Channel optimization with monitoring and real-time dashboards on campaign execution and channel effectiveness
Key Features
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Campaign scheduling
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Generating target lists based on the customer segmentation
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Budget allocation and expense capturing
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Offering launch through digital and assisted channels
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Providing inbound & outbound support
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Capturing customer response
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Monitoring dashboards to see the progress and effectiveness of the campaigns
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Offer fulfilment