VeriTouch | Customer Engagement (CRM)
Empowering AI-First Customer Engagement with VeriTouch CRM
VeriTouch is VeriPark’s customer engagement solution, purpose-built for banks and insurers to manage the entire customer lifecycle from onboarding and servicing to sales and retention. It enables financial institutions to serve customers seamlessly, solve service needs efficiently, and sell more intelligently.
Built on Microsoft Dynamics 365 and enhanced with role-based and task-based AI agents, VeriTouch brings together customer data, intelligent workflows, and real-time insights—helping you become an AI-First Financial Institution.
Why Leading Banks Choose VeriTouch?
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Trusted Microsoft Partnership
Built on Dynamics 365
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Banking-Focused
Ready to deploy with industry best practices
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AI-Driven CRM
Powered by role-based & task-based agents for smarter banking
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Omnichannel Support
Seamless onboarding across all channels
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AI-Driven Growth
Enables cross-sell, upsell & next best action
Unlock the Advantages of VeriTouch
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Improve Data Quality with AI-Powered Insights
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Reduce TAT & Cost of Servicing with AI
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Improve Cross-sell & Up-sell Ratio
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Provide Single View of Customer
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Improve Sales Team Efficiency
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Reduce Cost of Client Acquisition
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Improve Marketing Efficiency
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Deliver Better Customer Experiences with AI Personalization
Our Customers Have Seen It Work
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500+% increase in CRM-generated sales
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40% Less time to process a service request
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45 man-days saved per year — freed up for sales and cross-sell activity
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20% increase in CRM-driven sales contribution in under two years
VeriTouch - tailored to your industry
Detailed overview of all the modules for each industry
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Customer Engagement (CRM) solution for Retail, SME & Corporate Banks
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Customer Engagement (CRM) solution for Insurers
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Customer Engagemenet (CRM) solution for Private Banking and Wealth Management
All VeriTouch Modules
See it in action
Success stories
Blog
Explore how VeriPark and Microsoft enable financial institutions to become AI...
Three practical ways banks can use AI-driven sales and CRM to spot revenue...
Discover how AI-First financial institutions will transform productivity and...