VeriTouch | Customer Engagement (CRM)
Serve, solve and sell with VeriTouch
VeriTouch is a vertical Customer Engagement (CRM) solution built on top of Microsoft Dynamics 365, optimized with industry best practices that enable financial institutions to place customer relationship management at the core of their digital transformation journey.
VeriTouch consolidates data from the organization's back-end systems and digital channels. It provides a unified front end with standardized processes to serve customers efficiently; streamlined and tailored solutions to solve customer's concerns and address their needs; recommendations and guided selling tools to deliver relevant and differentiated offers to customers.
Benefits of VeriTouch
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Improve Data Quality
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Reduce TAT & Cost of Servicing
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Improve Cross-sell Ratio
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Provide Single View of Customer
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Improve Sales Team Efficiency
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Reduce Cost of Client Acquisition
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Improve Marketing Efficiency
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Improve Customer Experience