VeriChannel | Omni-channel Delivery
Manage seamless, consistent and engaging customer journeys across multiple customer touchpoints.
VeriChannel offers a secure, unified platform that empowers organizations to manage seamless, consistent and engaging customer journeys across multiple customer touch points, including web, mobile, kiosk, and even ATMs. With fully responsive user interfaces, customers and staff can access the system from devices of varying sizes and resolutions.
As a reliable and scalable platform for Omni-channel Banking, VeriChannel sits on top of existing IT systems and allows for a secure, zero footprint integration with disparate business applications. With ready-to-go solutions and extendable architecture, VeriChannel can be re-used across all channels, thereby reducing application development and maintenance costs. In addition, there is no need to re-build legacy applications from scratch; VeriChannel lets you repurpose them by integrating content, data, and functionality into a new presentation layer, or customer experience.
Product vision
VeriPark’s Omni-channel product vision is driven by the need for banks to respond to the transformations in the banking landscape we have seen over the last two decades. It will help them to respond in an agile and customer centric manner to the challenges and opportunities of the current and future financial services market.
To give customers a seamless, integrated experience across all channels, these channels cannot operate separately. They must be connected in order to provide a streamlined, consistent and personalized customer experience at every touch-point. Even if customers decide to switch between channels at various points in the customer journey, the experience should remain seamless. That's exactly what VeriChannel does.
VeriChannel Modules
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Digital Onboarding
VeriPark's Digital Onboarding Solution provides a single platform that allows...
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Mobile Banking
VeriPark offers a Mobile Banking Solution that enables financial institutions to...
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Internet Banking
Retail and Corporate Internet Banking
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Branchless Banking
It builds a digital-first approach across channels, increase the number of...
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Personal Finance Management
Personal Finance Management (PFM) helps financial institutions to establish a...
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Merchant Portal
Merchant Portal is a platform specifically designed to serve the needs of micro...
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Contact Center Banking
The solution is designed to provide the best customer experience while providing...
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Chatbot
VeriPark’s chatbot solution enables banks and insurers to deliver omni-channel...
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Mobile Payments
The most convenient way to provide extensive digital payment capabilities on...
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Digital Offboarding
VeriPark's AI-powered digital offboarding module for banks helps configure...
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VeriChannel as a Service
VCaaS is an agile cloud solution coupled with out-of-the-box business processes...
Why VeriChannel ?
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Success stories
SAIB transforms its digital banking services with VeriPark’s online banking platform
FAB enhances customer and employee experience in first-of-its-kind cloud implementation in UAE
Blog
Financial services outlook: 2025 banking predictions from VeriPark leaders
Discover financial services 2025 predictions from VeriPark experts. Explore how...
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Future-focused banks integrate digital technologies around core CRM systems...
Banks must integrate digital technologies with CRM: The new core of banking - PART 1
Future-focused banks integrate digital technologies around core CRM systems...