VeriChannel | Omni-channel Delivery
Manage seamless, consistent and engaging customer journeys across multiple customer touch points.
VeriChannel offers a secure, unified platform that empowers organizations to manage seamless, consistent and engaging customer journeys across multiple customer touch points, including web, mobile, kiosk, and even ATMs. With fully responsive user interfaces, customers and staff can access the system from devices of varying sizes and resolutions.
As a reliable and scalable platform for Omni-channel Banking, VeriChannel sits on top of existing IT systems and allows for a secure, zero footprint integration with disparate business applications. With ready-to-go solutions and extendable architecture, VeriChannel can be re-used across all channels, thereby reducing application development and maintenance costs. In addition, there is no need to re-build legacy applications from scratch; VeriChannel lets you repurpose them by integrating content, data, and functionality into a new presentation layer, or customer experience.
VeriPark’s Omni-channel product vision is driven by the need for banks to respond to the transformations in the banking landscape we have seen over the last two decades. It will help them to respond in an agile and customer centric manner to the challenges and opportunities of the current and future financial services market.
To give customers a seamless, integrated experience across all channels, these channels cannot operate separately. They must be connected in order to provide a streamlined, consistent and personalized customer experience at every touch-point. Even if customers decide to switch between channels at various points in the customer journey, the experience should remain seamless. That's exactly what VeriChannel does.