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Insurance
Customer Engagement (CRM)
15 September 2020
Interview with Metin Demirel, Executive Vice President, AKSigorta
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
5 August 2020
6 strategies retail banks can act on right now to support their customers and...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
Branch Automation
20 July 2020
What does the future hold for bank branches as parts of the world start to...
Corporate banking
SME banking
Loan Origination
26 June 2020
Embracing digital lending is no longer a 'nice-to-have' future-focused project...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
15 June 2020
Interview with Esra Beyzadeoglu, EVP Information Technologies, Digital Banking...
Retail banking
Corporate banking
SME banking
Branch Automation
28 May 2020
Banks work from home and keep staff safe during COVID-19
Corporate banking
Omni-channel Delivery
8 April 2020
Digital customer journeys in corporate banking with customized process flows...
Retail banking
Customer Engagement (CRM)
24 March 2020
A successful CRM should enable these three things: improved cross-sell, better...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
10 March 2020
Insurers can boost customer experience and profitability with a 360◦ Single...