Articles
Filter on category
Corporate banking
Customer Engagement (CRM)
Corporate banks use AI, ML and RPA to improve AML and fraud checks, identity...
Customer Engagement (CRM)
Interview with Michael Plimsoll, Industry Marketing Director, Adobe
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Loan Origination
The Intelligent Sales Advisor Solution enables banks to transform their...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
Insurance companies and agents can help customers through Covid-19 with hyper...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
An interview with Zubair Ahmed, Executive Vice President and General Manager of...
Retail banking
Customer Engagement (CRM)
Interview with Adewale Salami, Chief Technology Officer with FirstBank Nigeria
Corporate banking
Branch Automation
Loan Origination
Corporate banks need to reimagine their post-crisis future. Here are 5 actions...
Insurance
Customer Engagement (CRM)
Interview with Metin Demirel, Executive Vice President, AKSigorta
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
6 strategies retail banks can act on right now to support their customers and...