VeriPark selected by Queensland Country Bank to support major technology transformation

Queensland Country Bank will implement VeriPark's VeriChannel digital banking platform, VeriTouch customer relationship management platform and VeriLoan loan origination system. Together, the solutions will support digital banking, onboarding, lending and customer engagement across digital and assisted channels.

The broader transformation also includes Finxact from Fiserv, a modern, cloud-native core banking platform and Fiserv's Vision Next card management solution. By bringing together modern core banking, card management and VeriPark's financial services customer experience suite, Queensland Country Bank is creating a more connected and future-ready technology environment across core banking, cards, lending, customer relationship management and digital channels.

The program will help Queensland Country Bank modernise its platforms progressively, reduce complexity across its technology environment and create more integrated experiences across member touchpoints. It will also provide the flexibility needed to respond to evolving member expectations while preserving the bank's strong regional, community-focused and member-owned focus.

This is an important step in the next chapter of Queensland Country Bank,” said Shawn Anderson, Chief Transformation Officer of Queensland Country Bank. “Our Members expect banking to be simple, reliable and personal. By partnering with Fiserv and VeriPark, we are investing in the foundations that will help us deliver better experiences, support our people and continue serving Queensland communities well into the future.

We are proud to partner with Queensland Country Bank as it builds the foundations for its next generation of member experiences," said David Dervish, Chief Revenue Officer at VeriPark. "By connecting digital banking, lending and customer engagement, our platform will help the bank deliver more personalised and seamless journeys while giving its teams a more unified view of every member. We look forward to working closely with Queensland Country Bank and Fiserv to turn this transformation vision into tangible value for members and employees.

VeriPark will work closely with Queensland Country Bank and Fiserv throughout the implementation to support a planned and responsible transition for members and staff. The collaboration reflects a shared commitment to combining modern, cloud-enabled and API-first technology with financial services expertise to strengthen customer experience, operational agility and long-term resilience.