VeriPark recognized in Gartner’s 2022 Market Guide for Digital Banking Multichannel Solutions

VeriPark has been recognized by the world's leading research and advisory company Gartner as a representative digital banking vendor in its recent Market Guide for Digital Banking Multichannel Solutions.

The guide aims to provide useful insight on digital banking platforms to CIOs in financial institutions who are responsible for financial services technology modernization and transformation.

According to the guide: "Digital banking multichannel solutions are evolving beyond internet-based self-service channels, online and mobile, to include integration with branch and contact center channels in banking. During the previous decade, banks and vendors have placed more effort on creating a customer experience that is consistent across channels or overly focused toward mobile. Today, banks’ approach is connecting at a depth beyond the channel presentation. The need is high for enhanced multichannel capabilities from banks."

Gartner continues to uphold strict qualification criteria.  To be included in the list of representative vendors, VeriPark had to include customer channel development that incorporates the deployment of services across multiple channels, as well as capabilities that offer seamless transition from one channel to another.

VeriChannel offers a secure, unified platform that empowers organizations to manage seamless, consistent and engaging customer journeys across multiple customer touch points. With ready-to-go solutions and extendable architecture, VeriChannel can be re-used across all channels, thereby reducing application development and maintenance costs.

 

Source

Gartner, Market Guide for Digital Banking Multichannel Solutions, Jason Malo, Jeff Casey, 5 January 2022.

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