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Retail banking
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Branch Automation
26 July 2023
Transform Bank Branches: Empower Tellers as Advisors with Data and Tech...
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination
5 December 2022
Interview (part 2) with Dean Gagne, Chief Disruption Officer at Innovation...
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination
22 March 2022
Interview (part 1) with Dean Gagne, Chief Disruption Officer at Innovation...
Insurance
Omni-channel Delivery
16 December 2021
Insurers must rethink the way they do business to create better customer...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
4 October 2021
No matter how digital you go, customers will always want to speak with someone...
Retail banking
Omni-channel Delivery
Branch Automation
22 September 2021
Banks that were adaptable and flexible throughout multiple lockdowns will now be...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
14 September 2021
Intelligent first notice of loss (FNOL) services are vital for building customer...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...
Retail banking
Corporate banking
SME banking
Private banking
Insurance
9 November 2020
Interview with Connie Leung, Senior Director, Financial Services Business Lead –...