Fiserv & VeriPark: AI-powered CRM and digital sales/servicing for U.S. financial institutions

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Fiserv and VeriPark provide robust advanced AI-enabled sales and relationship management solutions

Fiserv, a leading provider of financial services technology, resells VeriPark’s VeriTouch solution as Fiserv Enteract to its larger U.S. core account processing clients.

Fiserv Enteract leverages VeriTouch and Microsoft Dynamics 365 to offer advanced AI-enabled sales and relationship management capabilities, streamlining complex processes like customer onboarding, deposit origination, and service management. 

With a renewed partnership, VeriPark now also provides implementation, integration, and support services to Enteract clients on behalf of Fiserv.

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Partners in your CRM success

Selecting a trusted partner with a deep understanding of your business and existing technology environment is often even more critical to the success of banking CRM initiatives than choosing the right technology solution itself.

Fiserv and VeriPark combine deep expertise and a consultative approach to help Enteract clients navigate the complexities of integrating and implementing enterprise banking CRM. Together, we guide institutions through every step of configuration and integration, offering both technical and organizational best-practice recommendations to accelerate implementation, and drive effective user adoption.

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Enteract helps your teams:

  • See the whole customer: 360° Single Customer View with alerts and actionable insights.
  • Sell smarter: AI-driven lead nurturing, referral tracking, and pipeline management to shorten sales cycles.
  • Onboard faster: Unified, compliant account opening with risk screening, e-signatures, and multi-product support.
  • Deliver seamless service: Straight-through processing of service requests to reduce errors and speed resolution.
  • Engage personally: Orchestrated, multichannel customer journeys powered by real-time data and automation.
  • Adapt easily: Modular, no-code/low-code platform to roll out features at your pace.

Fiserv & VeriPark Customers

U.S. banks using Fiserv Enteract—powered by VeriPark’s VeriTouch on Microsoft Dynamics 365.
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