VeriPark Recognized in Forrester Report: The Digital Banking Engagement Platforms Landscape, Q1 2023
January 13, 2023
Forrester defines a digital banking engagement platform as "A cross-channel/omnichannel banking solution that enables an integrated, seamless, and comprehensive customer and employee experience across touchpoints. Typical functionality includes agile support for banking and channel-specific business requirements, analytics, digital sales and marketing, engagement infrastructure, and a single view of customers, products, and services."
The report aims to help digital leaders in banking to understand the value they can expect from a digital banking engagement platform vendor, learn how vendors differ, and select one based on size and market focus.
Forrester, The Digital Banking Engagement Platforms Landscape, Q1 2023, Forrester’s Overview Of 38 Solutions, January 13th, 2023, by Jost Hoppermann, Vice President, Principal Analyst