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Success stories
Retail banking
Corporate banking
SME banking
Private banking
Customer Engagement (CRM)
JS Bank drives customer engagement excellence with Dynamics 365 and VeriTouch
Insurance
Customer Engagement (CRM)
AXA Gulf uses CRM to increase conversion and renewal rates
Blog
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
4 October 2021
Lending an ear to your customers' greatest need: “Can I please speak to someone?”
No matter how digital you go, customers will always want to speak with someone...
Retail banking
Omni-channel Delivery
Branch Automation
22 September 2021
How the global pandemic is changing banks’ customer service for the better
Banks that were adaptable and flexible throughout multiple lockdowns will now be...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
14 September 2021
Taking the stress out of the First Notice of Loss process in insurance
Intelligent first notice of loss (FNOL) services are vital for building customer...