First Abu Dhabi Bank Enhances Customer Experience with VeriTouch CRM for Banking

First Abu Dhabi Bank (FAB), the UAE's premier banking institution, has significantly improved its customer service by adopting VeriTouch, a digital CRM platform designed for banking and developed by VeriPark on Microsoft Dynamics 365. Suhail Bin Tarraf, FAB's Group Chief Operations Officer, sheds light on the bank's successful partnership with VeriPark, underlining a pivotal shift towards enhanced digital customer interactions.