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Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Loan Origination
15 January 2021
The Intelligent Sales Advisor Solution enables banks to transform their...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
30 November 2020
An interview with Zubair Ahmed, Executive Vice President and General Manager of...
Retail banking
Customer Engagement (CRM)
24 November 2020
Interview with Adewale Salami, Chief Technology Officer with FirstBank Nigeria
Retail banking
Corporate banking
SME banking
Private banking
Insurance
9 November 2020
Interview with Connie Leung, Senior Director, Financial Services Business Lead –...
Retail banking
Corporate banking
SME banking
Private banking
Insurance
30 September 2020
Interview with Patrice Amann, EMEA Regional Business Lead – Worldwide Financial...
Insurance
Customer Engagement (CRM)
15 September 2020
Interview with Metin Demirel, Executive Vice President, AKSigorta
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
5 August 2020
6 strategies retail banks can act on right now to support their customers and...
Retail banking
Customer Engagement (CRM)
24 March 2020
A successful CRM should enable these three things: improved cross-sell, better...