EVENT | Qorus Leadership Council | Dubai

The Qorus SME Banking Leadership Council is a guided, peer-led discussion for C-level executives and senior leaders responsible for SME banking, commercial banking, lending, strategy, innovation and business growth.

The event combines expert perspectives, moderated discussion and open exchange under the Chatham House Rule. This format enables participants to share practical experiences and discuss challenges and opportunities candidly.

SME banking is evolving as business customers expect simpler digital experiences, more relevant support and services that fit naturally into how they operate.

At the same time, connected data, digital ecosystems and artificial intelligence are giving banks new ways to understand business needs, personalize engagement and support sustainable growth at scale.

The discussion will examine what banks must change to move beyond delivering financial products and become trusted, intelligent growth partners for SMEs.

SME customers often expect the speed and simplicity of retail banking alongside services that reflect the complexity of running a business. The council will explore how banks can bring these expectations together to create more consistent and relevant experiences.

Banks can play a greater role in their customers’ daily activities by connecting financial services with the tools and ecosystems businesses use to operate. Participants will discuss how embedded services can make banking a more natural part of everyday business.

Supporting SMEs requires more than providing products and credit. The discussion will examine how banks can use insight, advice and timely engagement to understand business priorities and become more meaningful growth partners.

AI-powered relationship banking combines data and intelligent recommendations with human expertise. It can help relationship managers understand customer needs, identify relevant opportunities and deliver more personalized engagement while preserving the value of trusted human relationships.

This invitation-only council is designed for:

• C-level executives and senior business leaders from banks and financial institutions
• Executives responsible for SME banking and commercial banking
• Leaders in commercial lending, strategy and business growth
• Digital transformation, innovation and data leaders
• Senior decision-makers developing customer-centric SME banking models

Participants can expect:

• Perspectives from SME banking and technology leaders
• Moderated peer discussion rather than a traditional conference format
• Practical insights from banks and financial institutions
• Candid discussion under the Chatham House Rule
• Opportunities to exchange experiences with senior decision-makers
• A focused exploration of digital engagement, AI and intelligent growth

Participants may use the information discussed during the session, but they may not reveal the identity or affiliation of the person who shared it. This encourages candid and constructive conversation.

Eligible banking executives and senior leaders can submit an invitation request. Attendance is subject to confirmation by the event organizers.