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Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination
22 March 2022
Interview (part 1) with Dean Gagne, Chief Disruption Officer at Innovation...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
11 January 2022
Microsoft Cloud for Financial Services is a cloud-based foundation for...
Retail banking
Corporate banking
Customer Engagement (CRM)
6 December 2021
How Financial institutions can convert their customer engagement from reactive...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
4 October 2021
No matter how digital you go, customers will always want to speak with someone...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
14 September 2021
Intelligent first notice of loss (FNOL) services are vital for building customer...
Corporate banking
Customer Engagement (CRM)
29 January 2021
Corporate banks use AI, ML and RPA to improve AML and fraud checks, identity...
Customer Engagement (CRM)
21 January 2021
Interview with Michael Plimsoll, Industry Marketing Director, Adobe
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Loan Origination
15 January 2021
The Intelligent Sales Advisor Solution enables banks to transform their...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...