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Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
11 January 2022
Microsoft Cloud for Financial Services is a cloud-based foundation for...
Insurance
Omni-channel Delivery
16 December 2021
Insurers must rethink the way they do business to create better customer...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
4 October 2021
No matter how digital you go, customers will always want to speak with someone...
Retail banking
Omni-channel Delivery
Branch Automation
22 September 2021
Banks that were adaptable and flexible throughout multiple lockdowns will now be...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
14 September 2021
Intelligent first notice of loss (FNOL) services are vital for building customer...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
24 August 2021
Remember when the word ‘bank’ evoked a physical building where you’d talk to an...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Loan Origination
15 January 2021
The Intelligent Sales Advisor Solution enables banks to transform their...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
4 January 2021
Interview with Jeff Casey, Sr Research Director Banking and Securities at...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...