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Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
11 January 2022
Microsoft Cloud for Financial Services is a cloud-based foundation for...
Insurance
Omni-channel Delivery
16 December 2021
Insurers must rethink the way they do business to create better customer...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
4 October 2021
No matter how digital you go, customers will always want to speak with someone...
Retail banking
Omni-channel Delivery
Branch Automation
22 September 2021
Banks that were adaptable and flexible throughout multiple lockdowns will now be...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
14 September 2021
Intelligent first notice of loss (FNOL) services are vital for building customer...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
24 August 2021
Remember when the word ‘bank’ evoked a physical building where you’d talk to an...
Retail banking
Corporate banking
SME banking
Private banking
30 June 2021
Emerging technologies are facilitating faster ways of implementing traditional...
Retail banking
Corporate banking
SME banking
Private banking
8 June 2021
Banks are beginning to emerge from the pandemic with new priorities and...
Retail banking
Corporate banking
SME banking
Private banking
25 May 2021
Pandemic chaos forced the banking sector to work through some difficult...