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Customer Engagement (CRM)
21 January 2021
Interview with Michael Plimsoll, Industry Marketing Director, Adobe
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Loan Origination
15 January 2021
The Intelligent Sales Advisor Solution enables banks to transform their...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
30 November 2020
An interview with Zubair Ahmed, Executive Vice President and General Manager of...
Retail banking
Customer Engagement (CRM)
24 November 2020
Interview with Adewale Salami, Chief Technology Officer with FirstBank Nigeria
Corporate banking
Branch Automation
Loan Origination
29 September 2020
Corporate banks need to reimagine their post-crisis future. Here are 5 actions...
Insurance
Customer Engagement (CRM)
15 September 2020
Interview with Metin Demirel, Executive Vice President, AKSigorta
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
5 August 2020
6 strategies retail banks can act on right now to support their customers and...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
Branch Automation
20 July 2020
What does the future hold for bank branches as parts of the world start to...