Video - Priorities for loan origination in the next years - Zubair Ahmed
Why banks need to focus on customer experience, fast processing times, and automating the credit policy when it comes to loan origination.
Loan origination is evolving and digitalization has changed everything for consumers. Digital lending is lowering processing times. Banks need to be increasingly efficient as clients expect faster processing and less hassle.
In this video*, Zubair Ahmed, Managing Director, MEA at VeriPark, outlines several trends in loan origination that will continue to impact the industry over the next several years. Banks, Zubair says, will continue to prioritize connected customer experiences, faster loan processing, and automated credit policy to make compliance easier for everyone, among other goals. Digital channels are increasingly integrated with the loan origination solution, with CRM at the center of customer understanding.