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Insurance
Omni-channel Delivery
16 December 2021
Insurers must rethink the way they do business to create better customer...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
14 September 2021
Intelligent first notice of loss (FNOL) services are vital for building customer...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...
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Insurance
9 November 2020
Interview with Connie Leung, Senior Director, Financial Services Business Lead –...
Retail banking
Corporate banking
SME banking
Private banking
Insurance
30 September 2020
Interview with Patrice Amann, EMEA Regional Business Lead – Worldwide Financial...
Insurance
Customer Engagement (CRM)
15 September 2020
Interview with Metin Demirel, Executive Vice President, AKSigorta
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
10 March 2020
Insurers can boost customer experience and profitability with a 360◦ Single...
Insurance
Customer Engagement (CRM)
6 January 2020
Give customers a great experience and they'll buy more, be more loyal and share...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
23 December 2019
A single customer view brings together all of a customer's data across every...