Blog
Filter on category
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
30 November 2020
An interview with Zubair Ahmed, Executive Vice President and General Manager of...
Retail banking
Customer Engagement (CRM)
24 November 2020
Interview with Adewale Salami, Chief Technology Officer with FirstBank Nigeria
Insurance
Customer Engagement (CRM)
15 September 2020
Interview with Metin Demirel, Executive Vice President, AKSigorta
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
5 August 2020
6 strategies retail banks can act on right now to support their customers and...
Retail banking
Customer Engagement (CRM)
24 March 2020
A successful CRM should enable these three things: improved cross-sell, better...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
10 March 2020
Insurers can boost customer experience and profitability with a 360◦ Single...
Bank loyalty programs boost customer engagement, revenue, market share and ROI...
Insurance
Customer Engagement (CRM)
6 January 2020
Give customers a great experience and they'll buy more, be more loyal and share...