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Retail banking
Customer Engagement (CRM)
28 October 2022
The better you know your potential customers, the more you can offer them...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
4 October 2021
No matter how digital you go, customers will always want to speak with someone...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
14 September 2021
Intelligent first notice of loss (FNOL) services are vital for building customer...
Retail banking
Customer Engagement (CRM)
24 March 2020
A successful CRM should enable these three things: improved cross-sell, better...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
10 March 2020
Insurers can boost customer experience and profitability with a 360◦ Single...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
23 December 2019
A single customer view brings together all of a customer's data across every...
Retail banking
Omni-channel Delivery
4 November 2019
Banks can leverage Big Data and digital feedback loops to improve customer...
Insurance
Customer Engagement (CRM)
Omni-channel Delivery
12 July 2019
Technology can help insurers tap into Millennial customers with seamless...