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Customer Engagement (CRM)
24 March 2024
Transitioning to a new CRM requires planning, but it can be simple and...
Retail banking
Corporate banking
SME banking
Customer Engagement (CRM)
12 December 2023
Explore VeriPark's cutting-edge insights into Generative AI's transformative...
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination
5 December 2022
Interview (part 2) with Dean Gagne, Chief Disruption Officer at Innovation...
Customer Engagement (CRM)
Omni-channel Delivery
Branch Automation
Loan Origination
22 March 2022
Interview (part 1) with Dean Gagne, Chief Disruption Officer at Innovation...
Retail banking
Omni-channel Delivery
23 February 2022
To achieve a breakthrough in 2022, banks will need to combine digital channels...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
11 January 2022
Microsoft Cloud for Financial Services is a cloud-based foundation for...
Retail banking
Corporate banking
Customer Engagement (CRM)
6 December 2021
How Financial institutions can convert their customer engagement from reactive...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
24 August 2021
Remember when the word ‘bank’ evoked a physical building where you’d talk to an...
Insurance
Customer Engagement (CRM)
15 September 2020
Interview with Metin Demirel, Executive Vice President, AKSigorta