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Insurance
Customer Engagement (CRM)
Omni-channel Delivery
9 December 2020
Insurance companies and agents can help customers through Covid-19 with hyper...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
30 November 2020
An interview with Zubair Ahmed, Executive Vice President and General Manager of...
Corporate banking
Branch Automation
Loan Origination
29 September 2020
Corporate banks need to reimagine their post-crisis future. Here are 5 actions...
Retail banking
Customer Engagement (CRM)
Omni-channel Delivery
5 August 2020
6 strategies retail banks can act on right now to support their customers and...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
Branch Automation
20 July 2020
What does the future hold for bank branches as parts of the world start to...
Retail banking
Corporate banking
SME banking
Omni-channel Delivery
15 June 2020
Interview with Esra Beyzadeoglu, EVP Information Technologies, Digital Banking...
Retail banking
Corporate banking
SME banking
Branch Automation
28 May 2020
Banks work from home and keep staff safe during COVID-19
Retail banking
Omni-channel Delivery
17 May 2020
Customers and businesses are adapting to the Coronavirus pandemic. Almost...
Retail banking
SME banking
Omni-channel Delivery
10 April 2020
Digital servicing, online and mobile banking are key for retail and SME...