Head of Business Analysis (Retail Banking)

8 months 1 week ago

About the job

We are looking for a Head of Business Analysis for Retail Banking with 15+ years of experience in retail banking products and processes to join our rapidly growing team across regions.

What you will be doing

  • Lead a team of analysts
  • Conduct and lead requirements gathering sessions using a wide variety of analysis methodologies
  • Identify gaps amongst existing product and client requirements and suggest possible solutions
  • Analyze all business requirements and provide detailed specifications

What we are looking for

  • 15+ years of relevant working experience
  • Minimum a Bachelor’s Degree is required
  • Thorough understanding of Retail Banking concepts
  • Experience in implementing multiple Retail Banking CRM Solutions
  • Thorough understanding of Retail Banking Operations or Functions
  • Deep know-how of Retail Banking products and processes especially in loan processes & operations (including Loan Origination, Loan Service/Management, Credit Policy rules)
  • Understanding of Core Banking Systems, Banking Operations, Functionalities, End of Day & Data sync processes, API, and other Integrations
  • Implemented multiple large scale product/process development projects in the last 15+ years and hands-on experience in managing complex business requirements
  • Have a keen eye for UI/UX details focusing on a great customer experience
  • Ability to define and explain end-to-end processes via User Journeys
  • Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq, Adobe XD
  • Reviewing & executing test cases, training business users, and leading UAT
  • Knowledge of project lifecycle and different methodologies like waterfall or agile
  • Excellent communication skills, a positive mindset, and a can-do attitude

What we are offering

  • Remote working opportunity
  • We offer a comprehensive and generous compensation and benefits package that is designed to attract top talent
  • Performance linked bonus 
  • Engage in global projects with top-tier clients and cutting edge technologies
  • Work and learn with teams across multiple countries
  • Learn at your own pace, through our online system, with access to multiple learning platforms, webinars and in-house training sessions. 
  • We foster a dynamic and vibrant environment that values diversity and inclusivity and prioritizes individuals at the core of our operations.

Why you should apply

We are FinTech people. We enable financial institutions to become digital leaders. 

As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

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