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KFH Drives Deeper Customer Engagement by Putting CRM at the Center of Digital Transformation<img alt="Kuwait Finance House Logo" src="/PublishingImages/KFH%20Logo%20PNG.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/kfh-drives-deeper-customer-engagement-by-putting-crm-at-the-center-of-digital-transformationKFH Drives Deeper Customer Engagement by Putting CRM at the Center of Digital TransformationThe successful implementation of the VeriTouch CRM solution has resulted in rich customer experience which has in turn driven improved customer retention and issue resolution.
ING Turkey Cuts Down Customer Onboarding Time from 25 Minutes to Just 6 Minutes<img alt="ING Bank Branch Automation Case Study Logo" src="/en/PublishingImages/customers/success-stories/ing-bank-cuts-down-customer-onboarding-time-from-25-minutes-to-just-6-minutes/ING-Logo%20New.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/ing-bank-cuts-down-customer-onboarding-time-from-25-minutes-to-just-6-minutesING Turkey Cuts Down Customer Onboarding Time from 25 Minutes to Just 6 MinutesING Turkey was looking to deliver a fully digital customer experience resulting in improved engagement and reduced time to onboard new clients.
Alternatif Bank Increased Channel Development Productivity up to 85%<img alt="Alternatif Bank Logo" src="/PublishingImages/alternatifhub.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/alternatif-bank-increased-channel-development-productivity-up-to-85Alternatif Bank Increased Channel Development Productivity up to 85%VeriPark provides its Omni-Channel solution to deliver Alternatif Bank's mobile banking, online banking, contact center, direct sales agent, and branch front-end functionalities by driving consistent customer journeys across multiple touchpoints.
SAIB Improves Origination by Creating the Branch of the Future<img alt="SAIB Branch Automation by VeriPark" src="/PublishingImages/Saibhub.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/saib-improves-origination-by-creating-the-branch-of-the-futureSAIB Improves Origination by Creating the Branch of the FutureSAIB wanted to improve its productivity and launched a strategic project to automate the business processes to drive long-term migration to digital self-services by creating ‘the branch of the future’.
Aksigorta Improved Complaints Resolution Time by 40% By Using Dynamics CRM<img alt="Aksigorta Logo" src="/en/PublishingImages/Pages/Aksigorta-CRM-Solution/aksigorta%20logo_2.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/aksigorta-improved-complaints-resolution-time-by-40-by-using-dynamics-crmAksigorta Improved Complaints Resolution Time by 40% By Using Dynamics CRMWith the help of Microsoft Cloud Technology and VeriPark’s Insurance CRM Solution, Aksigorta call center agents started to spend less time switching between application screens, resulting in an increase of total number of calls.
Digitalization Reduced Turn-Around Time of Issuing Export Insurance by 60%<img alt="Türk Eximbank logo png" src="/en/PublishingImages/customers/success-stories/digitalization-reduced-turn-around-time-of-issuing-export-insurance-by-60/TÜRKEXİMBANKLOGO-RESIZED.png" width="133" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/digitalization-reduced-turn-around-time-of-issuing-export-insurance-by-60Digitalization Reduced Turn-Around Time of Issuing Export Insurance by 60%VeriChannel empowered Türk Eximbank to manage consistent and engaging customer journeys across their internet banking channel. Following the implementation, total credits amount increased by 18,9% and total exports insured amount increased by 38%.
Ziraat Bank Improves Millennials’ Access to Financial Services via Mobile Wallet<img alt="Ziraat Bank Logo" src="/en/PublishingImages/customers/success-stories/Ziraat_success%20story%20logo1.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/ziraatbank-mobile-wallet-success-storyZiraat Bank Improves Millennials’ Access to Financial Services via Mobile WalletZiraat Bank wanted to expand the reach of its financial services as much as possible, so the bank developed a Mobile Wallet, a mobile banking application that would provide users with advanced personal finance features.
Enpara.com a Digital-Only Branchless Approach Resulting in 77% Net Promoter Score<img alt="Enpara Logo" src="/PublishingImages/enpara_logo_resize.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/enpara-com-a-digital-only-branchless-approach-resulting-in-77-net-promoter-scoreEnpara.com a Digital-Only Branchless Approach Resulting in 77% Net Promoter ScoreEnpara.com is serving its customers as a pure digital bank where banking needs can only be met via digital channels running on VeriChannel without physical branches.
Empowering Sales Teams and Enabling Customer Self-service Through Single Portal<img alt="AirPlus Logo" src="/en/PublishingImages/Pages/AirPlus-Business-Transformation/airplus%20logo%20jpg.jpg" width="255" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/empowering-sales-teams-and-enabling-customer-self-service-through-single-portalEmpowering Sales Teams and Enabling Customer Self-service Through Single PortalSuccess in the modern marketplace requires companies to put customers at the centre of their operations and deliver excellent customer experience. This shift in focus was the key driver in the AirPlus' decision to launch a digital transformation program.
Doorstep Banking Had Tripled the Size of the Branch Network<img alt="VakıfBank logo" src="/en/PublishingImages/Pages/Mobile-Banking/vakiflogo260.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/doorstep-banking-had-tripled-the-size-of-the-branch-networkDoorstep Banking Had Tripled the Size of the Branch NetworkBy deploying a tablet application, VakıfBank has grown market share, gone completely paperless and increased the speed of processes, such as loans by 8 times.
It's time to change the game in SMEs: Digital Merchant Platform<img alt="Ziraatbank logo" src="/en/PublishingImages/Pages/global-banking-standard-with-BIAN-/250-100-Ziraat.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/its-time-to-change-the-game-in-smes-digital-merchant-platformIt's time to change the game in SMEs: Digital Merchant PlatformZiraatBank improves its relations with merchant customers, increase their loyalty and attract new customers by building a special platform that would facilitate merchants’ operations.
Saudi Investment Bank Drives Into Retail Market with CRM Technology<img alt="" src="/PublishingImages/Saibhub.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/saudi-investment-bank-drives-into-retail-market-with-crm-technologySaudi Investment Bank Drives Into Retail Market with CRM TechnologyFollowing an appraisal of other CRM systems SAIB charged its IT partner VeriPark with implementing Microsoft Dynamics CRM and VeriTouch, an operational CRM technology designed to dovetail with Dynamics CRM to enhance customer relationship management.
Sales Productivity and Inbound Lead Capture by Using Dynamics CRM<img alt="Dubai Islamic Bank logo" src="/PublishingImages/Hub.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/sales-productivity-and-inbound-lead-capture-by-using-dynamics-crmSales Productivity and Inbound Lead Capture by Using Dynamics CRMDIB implemented VeriTouch CRM solution from VeriPark. The main reason for selecting VeriTouch was the company's experience in the banking industry as VeriTouch is entirely customized to the needs of financial institutions.
Generali Insurance Omni-channel Delivery&CRM Success Story<img alt="Generali Logo " src="/en/PublishingImages/Pages/Personalized-to-Be-Unique--Unique-to-Be-Successful-/GeneraliHub.png" style="BORDER:0px solid;" />https://www.veripark.com/customers/success-stories/personalized-to-be-unique-unique-to-be-successfulGenerali Insurance Omni-channel Delivery&CRM Success StoryGenerali, one of the leading insurance companies of the world, has partnered up with VeriPark to start a new era in the insurance industry with their customer centric approach.