Business Operations Consultant

7 months 1 week ago

About the job

The Business Operations Consultant (Branch Automation) plays a critical role in optimizing branch operations for financial institutions. He/she will provide expert guidance and consulting services to enhance the efficiency and effectiveness of branch automation systems. The primary goal is to streamline processes, improve customer experiences, and drive operational excellence.

What you will be doing

  • Identify opportunities for automation and technological improvements in branch operations, ensuring that they align with the bank's strategic objectives.
  • Act as a subject matter expert, offering strategic advice to branch managers and IT teams on automation solutions and best practices.
  • Analyze existing operational processes and recommend changes to optimize efficiency and reduce costs.
  • Collaborate with technology vendors and suppliers to evaluate and select appropriate branch automation systems and software.
  • Develop and provide training programs for branch staff to ensure effective utilization of automation tools.
  • Implement and oversee quality control processes to maintain the reliability and security of branch automation systems.
  • Utilize data analytics to monitor and report on the performance of branch automation systems and recommend improvements.
  • Ensure that branch automation systems are compliant with industry regulations and maintain the highest level of security.
  • Lead and execute automation projects from inception to completion, ensuring timelines and budgets are met.

What we are looking for

  • 8+ years of experience in the banking sector, with a deep understanding of branch operations and processes.
  • Bachelor's degree in IT, or a related field.
  • Familiarity with information technology and automation solutions, especially in the context of financial institutions.
  • Strong consulting and advisory skills, with the ability to communicate complex concepts to non-technical stakeholders.
  • Proficiency in data analysis and problem-solving to identify areas for improvement.
  • Proven ability to manage projects, including planning, execution, and monitoring.
  • Experience in vendor evaluation and negotiation.
  • Knowledge of banking regulations and security standards relevant to branch automation systems.
  • Excellent communication and interpersonal skills to work effectively with various teams within the organization.
  • Experience in an IT company or a role that involves IT solutions for banks is a strong advantage.
  • Knowledge of banking regulations and compliance requirements.

What we are offering

  • Remote working opportunity
  • We offer a comprehensive and generous compensation and benefits package that is designed to attract top talent
  • Engage in global projects with top-tier clients and cutting edge technologies
  • Work and learn with teams across multiple countries
  • Learn at your own pace, through our online system, with access to multiple learning platforms, webinars and in-house training sessions. 
  • We foster a dynamic and vibrant environment that values diversity and inclusivity and prioritizes individuals at the core of our operations.

Why you should apply

We are FinTech people. We enable financial institutions to become digital leaders. 

As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

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