Skip to main content
  • About us
    • VeriPark
    • Our Values
    • Awards & Recognition
    • Management Team
  • Resources
    • Product Brochures
    • E-books & Whitepapers
    • Videos
    • On-demand webinars
    • 1:1 Assessment
    • SME Banking Discovery Workshop
    • VeriChannel Discovery Workshop
  • News & events
    • News
    • Events
    • Press
    • Newsletter
  • CAREERS
    • What we live for
    • The way we work
    • How we hire
    • Join our team
  • Contact
    • Contact us
    • Our Offices
  • en
  • de

Search

Home
Mobile menu expand icon Menu Close
  • SOLUTIONS
    • VeriChannel
      • Digital Onboarding
      • Mobile Banking
      • Online Banking
      • Branchless Banking
      • Personal Finance Management
      • Merchant Portal
      • Contact Center Banking
      • Chatbot
      • Mobile Payments
      • Digital Offboarding
      • VeriChannel as a Service
    • VeriTouch
      • Sales & Prospect Management
      • Customer Enrollment
      • Single View of Customer
      • Role-based tablet applications
      • Cross - upsell
      • Next Best Action
      • Marketing & Campaign Management
      • Contact Center Solution
      • Complaints & Service Requests
      • Loyalty Management
      • Customer Insights
      • Know Your Customer
      • AI Agents for MS Dynamics 365
      • Apps for MS Cloud for FSI
    • VeriLoan
      • Digital Lending
      • Digital Collections
      • Retail Loan Origination
      • Retail Loan Servicing
      • Corporate Loan Origination
      • Corporate Loan Servicing
      • Extending MS Cloud for FSI
    • VeriBranch
      • Conventional Branch
      • Branch Teller
      • Branch Seller
      • Branch Advisor
      • Digital Branch
      • Universal Banker
      • Self-service
      • Assisted Service
    • VeriLink
      • Integration Layer
      • 3rd Party Integration
  • INDUSTRIES
    • Retail banking
    • Corporate/SME Banking
    • Credit Unions
    • Private Banking/Wealth
    • Insurance
  • Consulting
  • Customers
    • Success Stories
    • Global Customers
  • Partners
    • Solution Ecosystem
    • Implementation Partners
    • Become a Partner
    • Partner login
  • Blog
  • Demo request
  • About us
    • VeriPark
    • Our Values
    • Awards & Recognition
    • Management Team
  • Resources
    • Product Brochures
    • E-books & Whitepapers
    • Videos
    • On-demand webinars
    • 1:1 Assessment
    • SME Banking Discovery Workshop
    • VeriChannel Discovery Workshop
  • News & events
    • News
    • Events
    • Press
    • Newsletter
  • CAREERS
    • What we live for
    • The way we work
    • How we hire
    • Join our team
  • Contact
    • Contact us
    • Our Offices
  • en
  • de

Search

VeriPark extends Microsoft Cloud for Financial Services and launches 3 new apps

Breadcrumb

  1. Home
  2. News & events
  3. VeriPark extends Microsoft Cloud for Financial Services and launches 3 new apps
November 2nd, 2021 - Microsoft Cloud for Financial Services is generally available as from today. Being one of Microsoft's ISV launch partners, VeriPark has built new solutions extending the new industry cloud.

Microsoft Cloud for Financial Services integrates cloud services across Microsoft Azure, Microsoft 365, Microsoft Dynamics 365, and Microsoft Power Platform—underpinned by an industry data model, with new capabilities and customization unique to the financial services industry. 

This industry-specific cloud introduces new capabilities that unlock the power of the Microsoft Cloud to help innovate for responsible and sustainable growth. The industry cloud has a foundation of privacy, security, and regulatory compliance across Microsoft and their partner ecosystem, including VeriPark, and it is built on an industry data model that enables interoperability and innovation. 

VeriPark launches 3 new apps on top of Microsoft Cloud for Financial Services and extends Collaboration Manager for Loans:

VeriTouch Apps on Microsoft Cloud for Financial Services

Customer 360 | Financial Transactions | Complaints & Service Requests

Microsoft Cloud for Financial Services provides an industry data model, with new capabilities unique to the financial services industry. VeriPark has created 3 apps on top of this platform to provide additional insight into customers' relationships with the bank to drive proactive actions from sales to servicing to compliance. 

  • Customer 360 app is an extension to the Unified Customer Profile (UCP) provided by Microsoft. A visual representation of key financial indicators provides insight into where the customer stands against the bank’s policies and thresholds: Real Time Balances - Real Time Transactions  - Visual Indicators - Utilized Products - Customer 720 - Customer Alerts - Customer Complaints & Service Requests - Customer Opportunities - 

    Interaction Timeline.
  • Financial Transactions app: While UCP provides a consolidated view of the customer’s relationship with the bank, the Transactions app provides the ability to perform banking transactions requested by the customer within the same view.  Users can pay bills, make payments, transfer funds, enable subscriptions and perform many other transactions on behalf of the customer, all within the same app and without the need to navigate to another system or application. 
  • Complaints & Service Requests app is used to capture the customer’s inquiries, suggestions, complaints, and requests. It provides an efficient way for staff to capture request details in a structured way, providing guidance on all the details required upfront.  This is to ensure that the customer tells the story only once and to increase operational efficiency. The app includes: Case Capture Form - Subject Catalog - Dynamic Subject Details - Supporting Documents - SLAs & Escalations - Process & Tasks Orchestration.
appsource test drive more details

VeriLoan Integration with Collaboration Manager for Loans

Microsoft's Collaboration Manager for Loans, part of Microsoft Cloud for Financial Services, simplifies collaboration and improves communication with internal and external stakeholders.  It's a Microsoft Teams app that allows users to work on loan applications and collaborate with other team members within Teams as part of their daily activities. The solution complements loan origination solutions like VeriLoan by providing collaboration capabilities amongst the internal teams that need to review, negotiate, and decide on an application. 

VeriLoan integrates with the Collaboration Manager to provide the end-to-end process, from initiation and automated decisioning to facilitating chats, meetings, and exchange of information amongst team members in an efficient and streamlined manner.

appsource test drive more details
  • Veritouch app for Microsoft cloud for Financial services - customer 360

    VeriTouch Apps for Microsoft Cloud for Financial Services

    Customer 360 App - Complaint and Service Request App - Financial Transactions...

    Read more
  • VeriLoan application Creation for Microsoft Cloud for Financial Services Collaboration Manager for Loans

    VeriLoan Integration with Microsoft Collaboration Manager for Loans

    VeriLoan for Microsoft Cloud for Financial Services

    Read more

As a Microsoft Global ISV focusing exclusively on the FSI market, VeriPark is pleased to join forces again with Microsoft for the Microsoft Cloud for Financial Services.  The combination of the state-of-the-art platform offered by Microsoft with VeriPark’s market-leading intelligent customer experience suite for FSI is already giving our joint customers a competitive advantage. The launch of the new cloud will increase that advantage.

 Özkan Erener, CEO, VeriPark

 

appsource test drive Contact us Read Microsoft's official announcement

E-Book | Banking Reimagined

Building Resilience to Thrive in the New Normal

download the e-book now
E-Book Banking Reimagined
02 Nov 2021

Share

Facebook
LinkedIn
Twitter
Print
E-mail

Company info

Logo Veripark

Enabling Financial Institutions to become Digital Leaders with our AI-Powered Customer Experience Suite.

Contact us

Social media links

LinkedIn
Facebook
Twitter
Youtube

Company

  • About us
  • Offices
  • Jobs
  • News & Events
  • Sign up for our newsletter

Products

  • VeriChannel
  • VeriBranch
  • VeriTouch
  • VeriLoan
  • VeriLink

Industries

  • Retail banking
  • Corporate/SME banking
  • Credit Unions
  • Private banking & Wealth
  • Insurance

Copyright

© VeriPark 2025

Footer

  • Sitemap
  • CMMI Certificate
  • ISO 9001 - ISO 14001 - ISO 27001
  • Privacy Policy
  • Cookie Policy
  • Cookie Preferences
  • EQMS Policy
  • ISMS Policy

Powered by Dropsolid

Powered by Dropsolid